Frequently Asked Questions
Everything you need to know about MINISFORUM products, shipping, and support.
What is included in the package of a MINISFORUM Mini PC?
Each package typically includes the Mini PC unit, a power adapter, an HDMI cable, a VESA mount bracket with screws, and a user manual. Specific accessories may vary depending on the model.
How long does shipping take and which countries do you ship to?
We offer worldwide shipping. Orders are typically processed within 2-3 business days. Delivery times range from 7-15 business days for standard shipping and 3-7 business days for expedited shipping, depending on your location and local customs processing.
Can I upgrade the RAM and Storage on my Mini PC?
Yes, most MINISFORUM models are designed with expandability in mind. Most units feature SODIMM slots for RAM upgrades and M.2 NVMe SSD or 2.5-inch SATA HDD slots for storage expansion. Please check your specific model's specifications for maximum capacity.
What is your warranty and return policy?
We provide a 2-year warranty for the main unit and a 1-year warranty for accessories. If you are not satisfied with your purchase, you can return the product within 7 days of delivery for a refund, provided it is in its original condition and packaging.
What operating systems come pre-installed on the devices?
Most of our Mini PCs come with Windows 11 Pro pre-installed and activated. Our hardware also supports various Linux distributions, including Ubuntu and Manjaro, though we recommend checking driver compatibility for specific models.
Which payment methods do you accept?
We accept a wide range of secure payment options including major credit cards (Visa, MasterCard, American Express), PayPal, and localized payment methods like Klarna or Affirm depending on your region.